Effective Date: 13 August 2026
Last Updated: 13 August 2026
Mian Ismail Technical Services L.L.C. (“Mian Ismail Technical Services”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of visitors, customers, prospective customers, suppliers, employees, and other individuals who interact with our website and services.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit mianismailtech.com, contact us, request a quotation, communicate with us, or use our technical and facility-maintenance services.
We aim to handle personal information in accordance with applicable laws and regulations of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data, where applicable.
By using our website or voluntarily providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.
Mian Ismail Technical Services L.L.C.
We provide technical and facility-maintenance services in Dubai, including:
AC installation, repair and maintenance
HVAC and climate-control services
Electrical services
Plumbing services
Electromechanical (MPE) works
Building cleaning and sanitation
Interior fit-out works
Property maintenance
Annual Maintenance Contracts (AMC)
Emergency technical and maintenance services
Website: mianismailtech.com
Business Address: [Insert Registered Business Address, Dubai, UAE]
Privacy Contact: [Insert Privacy/Company Email Address]
Telephone: [Insert Official Telephone Number]
Depending on how you interact with our website and services, we may collect the following categories of information.
You may voluntarily provide information when you contact us, request a quotation, make an enquiry, or communicate with our team.
This may include:
Full name
Company name
Email address
Telephone/mobile number
Property or project information
Service requirements
Location or service address
Information contained in your enquiry or message
Information required to prepare a quotation
Any other information you voluntarily provide to us
You should avoid providing sensitive personal information through our website unless it is specifically necessary for the service requested.
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services, or similar technologies.
This may include:
IP address
Browser type and version
Device type
Operating system
Language preferences
Pages visited
Date and time of visits
Referring website or source
General website usage information
Technical information relating to website performance and security
This information may be used to operate, secure, maintain, and improve our website.
We may use personal information for legitimate business and service-related purposes, including to:
Respond to enquiries and requests
Provide quotations and estimates
Provide requested technical or maintenance services
Schedule inspections, appointments, or service visits
Communicate with customers and prospective customers
Manage customer and business relationships
Process service requests and contracts
Provide emergency maintenance support
Manage Annual Maintenance Contracts (AMC)
Improve our website and services
Monitor website performance
Protect our website against fraud, abuse, unauthorized access, and security threats
Maintain business and service records
Comply with applicable legal and regulatory requirements
Establish, exercise, or defend legal claims and rights
Perform other purposes that are reasonably connected with the services you request
We will seek to collect and process only information that is reasonably necessary for the relevant purpose.
Where applicable, we process personal information on one or more lawful grounds recognized under applicable UAE data-protection law.
These may include:
Your consent
Taking steps at your request before entering into a contract
Performing a contract or providing requested services
Complying with legal or regulatory obligations
Protecting legitimate business interests, where permitted by law
Protecting the rights, safety, or security of individuals
Other lawful grounds permitted under applicable UAE legislation
Where processing is based on consent, you may withdraw your consent where legally applicable. Withdrawal of consent does not affect processing that was lawfully carried out before withdrawal.
Our website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, improve performance, and enhance user experience.
Cookies may include:
These cookies may be necessary for the website to function properly and securely.
Where implemented, analytics cookies may help us understand how visitors use our website, such as which pages are visited and how visitors interact with the website.
These may remember certain preferences and settings to improve your experience.
If we use advertising, remarketing, or similar technologies in the future, we will use them in accordance with applicable legal requirements and provide appropriate choices or notices where required.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
If our website uses a third-party analytics, advertising, or cookie-management service, its applicable privacy policy may also apply.
We do not sell your personal information.
We may disclose personal information only where reasonably necessary for the purposes described in this Privacy Policy and where permitted by applicable law.
Depending on the circumstances, information may be shared with:
Our employees and authorized personnel
Service technicians and contractors involved in providing requested services
IT, hosting, website, and technical service providers
Website analytics or security providers
Communication and customer-support providers
Professional advisers, including legal or accounting advisers
Insurance providers where necessary
Government authorities or regulators where legally required
Courts, law-enforcement agencies, or other competent authorities where required by law
Business partners or service providers where necessary to deliver requested services
Third parties that process personal information on our behalf may be required to maintain appropriate confidentiality and security measures.
Some of our technology, hosting, software, communication, analytics, or service providers may process information outside the United Arab Emirates.
Where personal information is transferred outside the UAE, we will take appropriate steps to ensure that such transfers are carried out in accordance with applicable UAE data-protection requirements.
This may include implementing appropriate contractual, technical, organizational, or other safeguards required by applicable law.
We take reasonable technical and organizational measures designed to protect personal information against:
Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction
Accidental or unlawful processing
However, no website, online communication system, electronic transmission, or storage system can be guaranteed to be completely secure.
You should therefore take reasonable precautions when submitting information online, including avoiding the transmission of unnecessary confidential or sensitive information through unsecured communication channels.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
Provide requested services
Maintain customer and business records
Fulfil contractual obligations
Resolve disputes
Enforce agreements
Meet legal, regulatory, accounting, or reporting requirements
Protect our legitimate business interests
When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal or regulatory retention requirements.
Subject to applicable UAE law and any applicable legal exceptions, you may have rights concerning your personal information.
These rights may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete personal information
Request updating of your personal information
Request restriction or cessation of certain processing where legally applicable
Withdraw consent where processing is based on consent
Request deletion or erasure where permitted by applicable law
Object to certain processing where applicable
Request information about how your personal information is processed
Exercise other rights available to you under applicable data-protection legislation
The UAE Government confirms that the UAE Personal Data Protection Law provides data subjects with rights including correction of inaccurate personal information and the ability to request restriction or stopping of processing in applicable circumstances.
To exercise a privacy right, please contact us using the contact details provided in Section 16 of this Privacy Policy.
We may need to verify your identity before processing a privacy request.
We may contact you regarding services, quotations, enquiries, contracts, maintenance schedules, or other communications directly related to your relationship with us.
Where marketing communications require consent under applicable law, we will obtain the appropriate consent.
You may request to stop receiving marketing communications at any time by contacting us or using an available unsubscribe mechanism.
Please note that you may still receive essential service-related communications, such as quotation responses, appointment information, contractual notices, security notifications, or other necessary communications.
Our website may contain links to third-party websites, social-media platforms, mapping services, communication services, or other external websites.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
When you leave our website, we recommend reviewing the privacy policy of the third-party website before providing personal information.
Our website and services are intended primarily for businesses, property owners, tenants, customers, and other adults.
We do not knowingly request or intentionally collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
If Mian Ismail Technical Services L.L.C. is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, personal information may be transferred as part of that transaction where permitted by applicable law.
Any such transfer will be handled in accordance with applicable privacy and data-protection requirements.
We may update this Privacy Policy from time to time to reflect:
Changes to our services
Changes to our website
Changes to technology
Changes to our data-processing practices
Changes to applicable laws or regulations
Changes to our business operations
When we update this Privacy Policy, we will change the “Last Updated” date at the beginning of this page.
We encourage you to review this page periodically to remain informed about how we protect personal information.
If you have questions about this Privacy Policy, wish to exercise a privacy right, or have a concern regarding the handling of your personal information, please contact us.
Mian Ismail Technical Services L.L.C.
Address: [Insert Registered Business Address, Dubai, UAE]
Email: [Insert Official Privacy/Company Email]
Phone: [Insert Official Phone Number]
Website: mianismailtech.com
When submitting a privacy request, please provide sufficient information for us to understand and respond to your request. We may request additional information to verify your identity where reasonably necessary.
This Privacy Policy is intended to operate in accordance with the applicable laws and regulations of the United Arab Emirates and, where applicable, the laws and regulations applicable in the Emirate of Dubai.
Where a specific data-protection regime applies to particular processing activities or to a particular entity, that regime will apply to the extent required by law.
Nothing in this Privacy Policy is intended to limit any mandatory rights or protections available to individuals under applicable law.
This Privacy Policy describes our intended approach to handling personal information. It should be read together with any applicable Terms of Service, Cookie Policy, contractual terms, consent notices, or other privacy notices provided to you.
If there is a conflict between this Privacy Policy and a mandatory requirement of applicable law, the applicable legal requirement will prevail.
